Frequently Asked Questions

Frequently Asked Questions

Understanding the NDIS

The National Disability Insurance Scheme (NDIS) is a framework set up to provide support to Australians with a disability, their families, and carers. It’s a national approach to providing individualised support, aiming to foster social and economic independence.

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What is the NDIS?

How to Manage Your NDIS Plan – Overview

Communicating with your Provider

Frequently Asked Questions

How do I start my NDIS journey?

Begin by checking your eligibility on the NDIS website. Once confirmed, you can apply to become a participant. If you need assistance with your application, our team at Kindly Care is here to help.

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What types of support does the NDIS cover?

The NDIS covers supports that are reasonable and necessary and directly related to a person’s disability. This includes assistance with daily living tasks like personal care, meal preparation, and community access; consumables and low-cost assistive items; and assistive technology such as wheelchairs or communication devices. It can also fund home and living supports, including supported accommodation, respite, and home modifications, as well as therapy services like physiotherapy, occupational therapy, speech therapy, psychology, and behaviour support. Transport funding may be provided for people who cannot use public transport due to their disability, and the NDIS also supports social, community, and employment participation. It generally does not cover everyday living costs, medical expenses, or anything unrelated to the person’s disability.

How can I apply for the NDIS?

You can apply for the NDIS by following a few simple steps. Here’s a clear and short explanation:

To apply for the NDIS, you first need to check that you meet the eligibility requirements, which include age (under 65), residency (Australian citizen, permanent resident, or Protected Special Category Visa holder), and having a permanent and significant disability. If you meet these criteria, you can start your application by calling the NDIS on 1800 800 110 to request an Access Request Form. You’ll need to provide personal details, information about your disability, and supporting documents from health professionals that explain how your disability impacts your daily life. Once you submit the completed form and evidence, the NDIA will assess your application and contact you with the outcome. If approved, they will arrange a planning meeting to create your first NDIS plan.

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How is NDIS funding determined?

NDIS funding is determined by looking at your individual needs and making sure the supports are reasonable and necessary for your disability. During your planning meeting, the NDIA reviews how your disability affects your daily life, your goals, and what supports will help you be safer, more independent, and more connected to the community. They also consider reports from therapists or health professionals that describe your functional capacity. Funding is then allocated across areas like daily living, assistive technology, therapies, and community participation. The amount you receive isn’t based on your income or financial situation—it’s based on the level of support you need because of your disability.

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Guides and Checklists

The National Disability Insurance Scheme (NDIS) is a framework set up to provide support to Australians with a disability, their families, and carers. It’s a national approach to providing individualised support, aiming to foster social and economic independence.

Checklist: Discover if you qualify for NDIS

Unlock the possibilities of personalised care and support through our NDIS checklist.

Guide 1: How to apply for support

Navigate the application journey confidently with our step-by-step guide.

Guide 2: How to craft your NDIS Plan

Participate in creating your care plan through our comprehensive guide.

Navigating NDIS Funding Support

Navigating NDIS funding can feel overwhelming, but you don’t have to do it alone. At Kindly Care, we’re here to help you understand your plan, make the most of your funding, and access the supports that truly matter to you.

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Dedicated to Your Wellbeing

Your wellbeing is our priority. With resources and personalised assistance from Kindly Care, you can navigate the NDIS with confidence and ease

Dedicated to Your Wellbeing

Your wellbeing is our priority. With resources and personalised assistance from Kindly Care, you can navigate the NDIS with confidence and ease